Attitude
Assessment in Non-Western Countries: Critical Modifications to
Likert Scaling
S.C. Carr, D. Munro & G.D. Bishop |
We
draw together a wide body of evidence which indicates (a) that people
living in non-western cultures place less value than westerners on "cognitive
consistency" (Festinger, 1957), and (b) that western assessment
procedures such as Likert scaling nevertheless continue to predominate.
Likert scaling is predicated on the construct of a pervasive desire
to create "cognitive consistency" among one's cognitions.
Rigid application of Likert type procedures in non-western countries
may therefore result in invalid attitude measures. To combat these
threats to validity, we recommend greater use of (i) qualitative
techniques such as projective measures, (ii) confirmatory or exploratory
factor analysis, and (iii), where appropriate, behaviorally focused
instruments such as Guttman and Thurstone scales.
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